This place is fantastic. They went above and beyond for me. I got stuck in Indiana on the way to my Mom in MN from Ohio. I was traveling with two pups, so I couldn’t leave the hotel as I was alone, and could not leave them as per the rules. They kept me updated, explained everything g to me, and while it ended up being a bigger problem than I had hoped, their kindness and patience and willingness to go the extra mile helped so much. I didn’t even worry about my belongings that were in the back seat of truck, nor what was in the truck bed. That’s huge, cause before I found them, I was really concerned about that. When the truck was ready, instead of insisting I use their courtesy shuttle, Clint drove the truck to my motel for me, followed by two others. No charge. Eric, Clint and the gal I spoke to the day the truck was ready….thank you. I will not ever forget your kindness to me.
Thank you, Wendy, for placing your trust in our team and allowing us the opportunity to serve. We wish you safe and happy travels with your puppies! :-)
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