I was a bit put off because it took them so long to get to my car. I called on Tuesday, they told me to drop it off on Thursday morning and it wasn't until Monday afternoon that they told me the deal. However, when a transmission place takes the time to drive your car around and then calls you back and says nothing is wrong, that has to go for something. Not only that, I asked the guy to take a look at the fluid and if it looks like it needs changing to go ahead and do it (he quoted me $96 out the door for flush and filter change). They called me back and said the fluid was fine and to come get my car. No service needed. I was pretty shocked with their honesty. Refreshingly shocked, I guess. I will definitely go here for transmission service in the future.