My wife and I were on the way through Lafayette, IN on 8/1/21 - staying over 1 night enroute back home to WV. Going out for dinner, I heard a growl/squeal from the right transaxle. I called AAA the next morning for a tow to I didn't know where, and was eventually directed to Guaranteed. My car was accepted and diagnosed within 2-3 hours. The right axle, boot, etc. was in need of replacement. After 3 days of failed attempts to get the right part from a distributor, one of the techs came in early on Thursday to get the correct part installed, and I was on the road around 10am. There was no further shake, rattle n roll on the way home. While the car was in the shop, I was provided a loaner vehicle and was able to get my wife to IND for a necessary flight home. Thanks to the folks there, I did not have to spend a 4th extra night in Lafayette - and was gratefully relieved of the possible flight home and return whenever the car was ready. In addition, the final cost was considerably less than the original quote! THANKS A BUNCH to the fine crew there at Guaranteed Automotive and Transmission.
Randall, thanks for putting trust in us! We hope we can serve you again sometime!
- Guaranteed Automotive and Transmission Service