I have always felt like transmission shops take advantage of people, especially women. My daughter headed to Purdue from Fort Wayne and her transmission overheated half way there. I came down and drove it to Guaranteed Transmission in slow speed. Before I arrived, I called them and asked how much a new transmission would cost. Their first response was "tell me what's going on first", and they asked me several questions over the phone. They diagnosed and determined that nothing is wrong with the transmission (appears to be a common problem with undersized or dirty transmission oil cooler on Jeep Compass). They test drove, checked all the engine codes and charged me nothing for diagnostics. My daughter went and picked it back up. Now I promise you, most shops in my area would have quoted a new transmission automatically and enjoyed the profit. These guys did the right thing, were super pleasant and are very open and honest. I wouldn't hesitate to have these guys work on anything! This business is a blessing to the Lafayette Indiana area.
Thank you so much for the kind words, Brian! We appreciate your support. :-)
- Guaranteed Automotive and Transmission Service