5

Brought them my minivan with a check engine light and codes that indicated a transmission sensor problem. Turns out the sensor had become unplugged and that was it! They drove it and codes did not return. Could have easily made a bigger deal out of it, but did not. Very nice job! Thanks!

5

I have always felt like transmission shops take advantage of people, especially women. My daughter headed to Purdue from Fort Wayne and her transmission overheated half way there. I came down and drove it to Guaranteed Transmission in slow speed. Before I arrived, I called them and asked how much a new transmission would cost. Their first response was "tell me what's going on first", and they asked me several questions over the phone. They diagnosed and determined that nothing is wrong with the transmission (appears to be a common problem with undersized or dirty transmission oil cooler on Jeep Compass). They test drove, checked all the engine codes and charged me nothing for diagnostics. My daughter went and picked it back up. Now I promise you, most shops in my area would have quoted a new transmission automatically and enjoyed the profit. These guys did the right thing, were super pleasant and are very open and honest. I wouldn't hesitate to have these guys work on anything! This business is a blessing to the Lafayette Indiana area.

Thank you so much for the kind words, Brian! We appreciate your support. :-)

- Guaranteed Automotive and Transmission Service
5

Always a pleasure working with you guys!

It was a pleasure serving you, Melissa! We hope to see you at your next service. :-)

- Guaranteed Automotive and Transmission Service
5

While on a road trip my tire pressure sensor kicked on warning me of low PSI. To my dismay there was a large nail in my rear tire. I was told by a local these guys would be able to take care of me. I rolled into their lot as they opened and Josh came right out, pulled out the nail and plugged my tire for me and I was back on the road in 10 minutes. A true lifesaver a big thanks to Josh and the guys at Guaranteed Auto.

We are so happy to help, Anthony! Thanks for allowing us the opportunity to serve. Safe travels! :-)

- Guaranteed Automotive and Transmission Service
5

Friendly staff and efficient work!

Thank you for the five stars! :-)

- Guaranteed Automotive and Transmission Service
5

Great staff always make me feel welcome, I’d love the service always take care of my problem for me.

It was an honor and a pleasure serving you, Leshaun. We look forward to seeing you at the next service. :-)

- Guaranteed Automotive and Transmission Service
5

Couldn't ask for nicer people

Thank you, Karen. Your kind words mean the world to our auto repair team. Be safe, stay healthy, and enjoy your weekend!

- Guaranteed Automotive and Transmission Service
5

I was impressed by the customer service during two separate visits. Dustin and his mechanic colleagues promptly got the car back to the garage and turned around faster than expected. They took the time to show me the undercarriage and review what was done, in terms a layman could understand. Pricing was very fair, I trust them and will return for further automotive needs.

Thanks, Kenneth, for coming in to see us. We appreciate the opportunity to serve you and your vehicle. :-)

- Guaranteed Automotive and Transmission Service
5

In the last 3 months we have had Guaranteed service 2 of our cars and we cannot say enough wonderful things about them! They are reliable, honest, caring and affordable! We estimate that we have saved close to $1,000 vs going to the dealership. Guaranteed will always be at the top of our list. Thank you guys so much!

5

In the last 3 months we have had Guaranteed service 2 of our cars and we cannot say enough wonderful things about them! They are reliable, honest, caring and affordable! We estimate that we have saved close to $1,000 vs going to the dealership. Guaranteed will always be at the top of our list. Thank you guys so much!

It was an honor and a pleasure serving you, Melissa. We look forward to seeing you at the next service. :-)

- Guaranteed Automotive and Transmission Service
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