First let me say I have no doubts about the quality of their work. My issue is that when I made my appointment to have the rear brakes on my vehicle repaired I stressed that I wanted all new parts. I have had bad luck with "rebuilt parts" on this vehicle. However when i got the receipt it showed that the calipers were rebuilt. Now again to be fair they do have a guarantee on the parts & labor. Sadly thru no fault of there own I moved away from Lafayette rendering the guarantee a moot point. So in 6 months I'll be doing this job again. UPDATE I must apologize for my previous post. I did not realize that the rebuilt parts were Toyota manufactured. This error was mine for not seeking a clarification of this fact. I appreciate the owner reaching out to me.
We tried calling you directly to discuss this, and we are sorry you feel this way, Charles. We used Toyota rebuilt parts so they are of high-quality and covered under our nationwide warranty. We were able to save your brother $700 by doing so. This should turn your frown upside down. If you have any issues, please contact us directly and ask for Clint. Have a wonderful week and a very Happy Thanksgiving! :-)
- Guaranteed Automotive and Transmission Service